ENERGY THEFT: DON’T FALL FOR THE MYTHS.

Let’s bust the biggest myths about energy theft.

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A lot of people think energy theft is “no big deal” or that “everyone does it.”

 

But tampered meters can cause fires, explosions, and fatal electric shocks.

 

And the cost of stolen energy doesn’t disappear — it’s passed straight onto you and other bill-payers. 

We’ve debunked the most common energy theft myths below. 

1. “It’s Safe If I Know What I’m Doing”

Even experienced people can make dangerous mistakes. Any form of meter tampering puts homes and families at serious risk.

2. “I'm Qualified - It's Safe"

Confidence doesn’t prevent gas leaks or explosions. Tampering with gas systems is unsafe, illegal, and endangers everyone nearby.

3. “It’s Just a Cheaper Service”

Work carried out by unlicensed electricians often cuts corners and compromises safety. A lower price can come at a very high cost.

4. “It’s Just a Quick Fix”

Shortcuts with meter systems can lead to long-term hazards.  Don’t get caught out by thinking this is a short-term fix to bringing down your bills, someone could die. It’s never worth it. 

5. “It’s My Home”

Shortcuts with your meter aren’t harmless. Some people think that because it’s their home, they can ‘fix’ or adjust the meter themselves — but touching the meter or main fuse can put you, your family, and your neighbours at serious risk of fire, explosions or fatal electric shock. No one can legally tamper with a meter.

REAL LIFE STORIES

The harm from energy theft is all around you.

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Commercial Real Life Stories

Electricity Heist in Lincolnshire Supermarket

Over £30,000 worth of electricity was stolen in an extremely dangerous case of meter tampering in a supermarket in Boston, Lincolnshire.

Read more on REAL LIFE STORIES
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Dangers & Consequences Real Life Stories

The Cost of Energy Theft for Innocent People in the UK

Energy theft costs us all. What would you do with an extra £50 per bill?

Read more on REAL LIFE STORIES
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Real Life Stories

Employee Electrocuted from Tampered Electricity Meter

Tragic electrocution caused by illegal electricity meter bypass underscores severe risks of energy theft and workplace safety negligence.

Read more on REAL LIFE STORIES

SIGNS OF ELECTRICITY METER TAMPERING

Tampering with electricity meters to save money is extremely dangerous. Look out for these signs. If you spot any of these signs, report them 100% anonymously.

Tamper Icon 1

Meter reading not advancing

Meter reading does not increase when electricity is being used, or screen is blank

Tamper Icon 2

Working but no credit

Meter shows credit has run out, but electricity is still available

Tamper Icon 6

Burning smell

A burning smell, smoke, or sparks near the meter

Tamper Icon 4

Extra wires

Cables or wires that are bare, twisted together or connected in an unusual way

Tamper Icon 5

Damaged or melted meter

Meter casing, screws or cables may be broken, missing, melted or have burn marks. Cables may have been disconnected

Missing Meter

Missing or swapped meter

Meter is missing or has been replaced without authorisation

SIGNS OF GAS METER TAMPERING

Gas meter cheating can take many forms, even smart meters can be unsafe if tampered with. Sometimes it can be hard to tell but here are some clues to look out for around your meter. If you spot any of these signs, report them 100% anonymously.

Missing Meter

Meter connected in reverse

Meter is facing backwards so display is unreadable, or pipes have been connected the wrong way round.

Icon Gas

Working but no credit

Meter shows credit has run out, but gas is still available

Tamper Icon 2

Missing or swapped meter

Meter is missing or has been replaced without authorisation.

Tamper Icon 4

Extra piping

Rubber tubing or metal pipes are around or in place of the meter

Tamper Icon 1

Meter display missing or static

No visible dial or counter, and there may be a hole or cogs showing. Reading doesn’t increase with gas use, or screen is blank – even when button is pressed

Tamper Icon 6

Smell of Gas

A smell of gas near the meter box

REPORT ANONYMOUSLY

If you spot energy theft anywhere, speak up anonymously now.