Help and Support With Your Energy Bills

Citizens Advice offers information and independent advice on a wide range of issues, including debt, energy, and welfare benefits. If you’re struggling to afford to top up your meter or pay for energy, they can help.

Citizens Advice Scotland: We offer bespoke energy advice through specialist energy advisers, including help with billing, energy debt, backbilling issues, and benefit entitlement checks. We also support access to the Priority Services Register.

Citizens Advice Wales offers information and independent advice on a wide range of issues, including debt, energy, and welfare benefits. If you’re struggling to afford to top up your meter or pay for energy, they can help.

Cadent’s Centres for Warmth: Our centres provide energy efficiency, debt and income maximisation advice, carbon monoxide safety, and other vital services. We are located in the North West, West Midlands, East Midlands, East Anglia, and North London.

Centre for Sustainable Energy: We support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.

Crew Energy: We offer one-on-one energy advice, community events, and workshops. We also support families in energy crises with guidance on saving money and energy.

Communitas Energy offers a fuel poverty advisory service, helping those struggling financially to create a warmer, more energy-efficient home while reducing fuel bills. 

Groundwork South: We provide personalised energy consultations and community outreach sessions, helping people reduce energy bills and improve household efficiency.

Plymouth Energy Community: We offer free advice and support to anyone struggling with their energy bills.

Repowering London: This charity supports local communities with energy advice, income maximisation, and carbon monoxide safety education.

South East London Community Energy SELCE: Through our "Heat Doctor" service, we visit vulnerable households to provide practical advice and assistance on reducing energy consumption and costs.

Stay Warm, Stay Well: We offer free home visits from Green Doctors (energy efficiency advisors) to help people struggling with their energy bills. Our program includes practical money-saving guidance and referrals to local support services like debt advice and food banks.

Thinking Works: We offer practical help on energy-saving and financial advice to people in South London.

Warm Wales: We tackle fuel poverty by offering free advice and support to ensure people across Wales and South-West England have warm and safe homes.

Warm and Safe Homes: We are a national energy advice phoneline service for vulnerable people, helping them register for the Priority Services Register, offering energy-saving tips, and advice on energy issues.

YES Energy Solutions: We are dedicated to reducing CO2 and alleviating fuel poverty by providing help and advice on a range of matters including energy-saving tips, help with understanding energy bills, and guidance on making homes more energy-efficient.