REC010 Life Hacks HEADER

ENERGY HACKS CAN BE ILLEGAL AND DANGEROUS

Think all energy hacks are harmless? Think again. Don't let an energy hack become a deadly mistake. 

Report now

THERE'S NO SAFE WAY TO TAMPER WITH ENERGY METERS.

When money is tight, 'quick fixes' like energy hacks can be tempting.

But tampering with your gas or electricity meter to save money is extremely dangerous and illegal, even when done by a professional. 

Energy theft can lead to devastating consequences, from gas leaks and electrical fires to explosions, and even death. Meter tampering also drives up energy prices for everyone.

Don't fall for the scam. The real cost of an energy hack is far greater than your energy bill. It's never worth the risk. 

Report Now
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Need more support?

We understand it's a tough time of year. Many households are struggling to stay warm while keeping up with energy bills. But taking shortcuts by tampering with your energy meter is never the same. Your family's safety is priceless. 

If you're finding it hard to make ends meet, there are safe and legal ways to reduce your energy bills and get support. Explore these resources that can make a difference.

MEET ELLA THE ELECTRICITY METER

SPOT THE SIGNS

Tampering with electricity meters like Ella puts your home, your family, your neighbours, and even your furry friends at risk. Just plugging in your kettle could give you an electric shock. Wires and  connections can overheat, starting fires in your home.

SIGNS OF ELECTRICITY METER TAMPERING

Tampering with electricity meters to save money is extremely dangerous. Look out for these signs. If you spot any of these signs, report them 100% anonymously.

Tamper Icon 1

Meter reading not advancing

Meter reading does not increase when electricity is being used, or screen is blank

Tamper Icon 2

Working but no credit

Meter shows credit has run out, but electricity is still available

Tamper Icon 6

Burning smell

A burning smell, smoke, or sparks near the meter

Tamper Icon 4

Extra wires

Cables or wires that are bare, twisted together or connected in an unusual way

Tamper Icon 5

Damaged or melted meter

Meter casing, screws or cables may be broken, missing, melted or have burn marks. Cables may have been disconnected

Missing Meter

Missing or swapped meter

Meter is missing or has been replaced without authorisation

MEET GAVIN THE GAS METER

SPOT THE SIGNS

Gas meter tampering turns meters like Gavin into ticking time 
bombs. Gas leaks from tampered meters can lead to serious health  risks, and even catastrophic explosions and fires that destroy  homes, businesses, and innocent lives.

SIGNS OF GAS METER TAMPERING

Gas meter cheating can take many forms, even smart meters can be unsafe if tampered with. Sometimes it can be hard to tell but here are some clues to look out for around your meter. If you spot any of these signs, report them 100% anonymously.

Missing Meter

Meter connected in reverse

Meter is facing backwards so display is unreadable, or pipes have been connected the wrong way round.

Icon Gas

Working but no credit

Meter shows credit has run out, but gas is still available

Tamper Icon 2

Missing or swapped meter

Meter is missing or has been replaced without authorisation.

Tamper Icon 4

Extra piping

Rubber tubing or metal pipes are around or in place of the meter

Tamper Icon 1

Meter display missing or static

No visible dial or counter, and there may be a hole or cogs showing. Reading doesn’t increase with gas use, or screen is blank – even when button is pressed

Tamper Icon 6

Smell of Gas

A smell of gas near the meter box

REAL LIFE STORIES

The harm from energy theft is all around you.

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Frequently Asked Questions

What is the danger of electricity theft?

Electricity meter tampering can cause electrical fires and electrocutions. To find out more about the danger of electricity theft click here

How can I spot the signs of electricity theft?

Although it can be hard to spot the signs of electricity theft, here are some things to look out for. This list is not exhaustive and if you have suspicions of anything that is not on the list below you should still always report it:

  • Damaged or melted meter – Meter casing screws may be smashed, broken, or missing, or cables disconnected. Casing or cables may be melted, scorched or have burn marks.
  • Extra wires – Cables or wires that are bare, twisted together or connected in an unusual way. 
  • Working but no credit – Meter shows credit has run out, but electricity is still available.
  • Meter reading not advancing – Meter reading does not increase when electricity is being used, or screen is blank.
  • Burning smell – A burning smell, smoke, or sparks near the meter. 
  • Missing or swapped meter – Meter is missing or has been replaced without authorisation.
What are the dangers of tampering with an electricity meter?

Tampering with electricity meters can lead to electric shocks, fires, and even fatalities. Read about the dangers of electricity meter tampering.

Is Bypassing a Electricity Meter Illegal?

Yes, bypassing or tampering with an electricity meter is illegal and can lead to severe legal consequences. Why you shouldn't bypass your meter.

What Should I Do if I Discover Electricity Theft?

If you discover electricity theft, report it immediately to ensure safety and prevent potential hazards. Reporting electricity theft.

REPORT ANONYMOUSLY

If you spot energy theft anywhere, speak up anonymously now.